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live support?
 
 
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  #1  
Old 01-03-2012, 04:34 AM
|R|ahman's Avatar
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Default live support?

Is anyone actually using this or?

I see multiple mods/admins but no1s on live help..
  #2  
Old 01-03-2012, 04:35 AM
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Default Re: live support?

Quote:
Originally Posted by |R|ahman View Post
Is anyone actually using this or?

I see multiple mods/admins but no1s on live help..
Mods get on when they have time.
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  #3  
Old 01-03-2012, 04:45 AM
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Default Re: live support?

It's been less online everyday since launched, or that's what I see.
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  #4  
Old 01-03-2012, 04:49 AM
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Default Re: live support?

Quote:
Originally Posted by SuF View Post
Mods get on when they have time.
True, wasn't considering that mods/admins have lives apart from sythe, and may be on their phones.

Quote:
Originally Posted by The Black Tux View Post
It's been less online everyday since launched, or that's what I see.
I agree, when I joined it was online alot, now I barely see it online. Maybe for 1-3 hours every day and im online like 16 hours a day.
  #5  
Old 01-03-2012, 04:58 AM
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Default Re: live support?

Quote:
Originally Posted by The Black Tux View Post
It's been less online everyday since launched, or that's what I see.
The fist 3 or 4 days can't be counted in any sort of long term gauge of activity because everyone was on saying "WHAT THE FUCK IS THIS". There has been a couple peaks and a couple valleys. Last time I looked the average amount of usage was trending upwards slowly.
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  #6  
Old 01-03-2012, 05:03 AM
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Default Re: live support?

ive actually used this. Its sorta usefull. I figure with all the mod logs it must be hard
  #7  
Old 01-03-2012, 06:45 AM
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Default Re: live support?

i have had great success using the live help when you get a mod who is not to busy posting in the spam forum to answer your inquires but the live help when there is a mod on was a great idea and i believe it is helpful to the community its alot more successful than trying to pm a mod
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  #8  
Old 01-03-2012, 07:52 AM
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Default Re: live support?

Quote:
Originally Posted by isuckathalo1 View Post
i have had great success using the live help when you get a mod who is not to busy posting in the spam forum to answer your inquires but the live help when there is a mod on was a great idea and i believe it is helpful to the community its alot more successful than trying to pm a mod
this is exactly why I suggested it, unfortunately most staff don't share my enthusiasm.
  #9  
Old 01-03-2012, 07:58 AM
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Default Re: live support?

Quote:
Originally Posted by Karl View Post
this is exactly why I suggested it, unfortunately most staff don't share my enthusiasm.
Maybe in the future more staff will have more free time to use it. I loved it back in December when you literally solved all my problems haha.

Anyways, my question has been answered, lock please.
  #10  
Old 01-03-2012, 05:47 PM
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Default Re: live support?

Quote:
Originally Posted by Karl View Post
this is exactly why I suggested it, unfortunately most staff don't share my enthusiasm.
it all depends on which staff member is on the live chat Mohasta has been the most helpful to me in the live chat i will not post the other mods name here who "didn't share Karls enthusiasm" but all in all it has been an A+ add to the community and hopefully in the future everyone will be more enthusiastic about it but Mohasta gets A++
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  #11  
Old 01-03-2012, 09:13 PM
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Default Re: live support?

Answered.
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